VOL. I · ISSUE 01
SPRING MMXXVI
FILED FROM AUSTIN, TX
DEPT. OF WEBSITES FOR THE TRADES

Torch.

— Field Notes for the Working Trades —

Every issue, a real custom website is dispatched to a trade shop, in seventy-two hours, without a single phone call. This is the file on how we do it.

CASE FILE 00.000.001 · THE STANDING PROCEDURE OPEN — DESK OF THE FOREMAN

A custom website
for your trade,
delivered by the
weekend. — without you ever lifting a finger —

Torch is a workshop that builds full custom websites for trade shops, and only for trade shops — plumbers, electricians, HVAC, roofers, landscapers, foundation, pool, handyman. One email in, finished site out, seventy-two hours flat. No discovery calls. No kickoff meetings. No "let me loop in the design team." We file the work, we close the file, you take the calls.

Foreman: answers seven days a week Backlog: typically < 48 hours Terms: first month on the workshop

— filed for the record · standing procedure follows —
I.
PROCEDURE · STANDING ORDER FOR ALL CASES

The procedure, in four cards.

Four index cards, taped to the wall above the workbench. We have not changed them since the workshop opened. We do not intend to.

card 01RECEIVE

One email in.

Business name. The work you do. The towns you cover. A couple of photographs if they happen to be on your phone. We follow up by reply on anything missing.

Owner time: ~10 minutes
card 02BUILD

The workshop opens the file.

Pages laid out by hand. Copy written in the trade's own English. Mobile-first; under-two-second load on a 4G phone. Reviews wired in. Lead form attached.

Bench time: ~48 hours
card 03DISPATCH

A preview arrives.

Real working site on a real URL. Opens cleanly on the phone in your truck. Forward it. Sit on it. Reply with edits and they happen the same business day, no exception.

Hour 72, by post (email)
card 04CLOSE

You reply: ship it.

We point the domain. We route the leads to your phone and your email. The file is closed, the site is yours, the meter starts the following month. The first one is on the workshop.

Same week, live
II.
INVENTORY · WHAT SHIPS WITH EVERY FILE

What we file under "site."

Every case includes the same standing inventory. We do not separate it into tiers. We do not nickel-and-dime.

Where most agencies treat "website" as a starting point that branches into eight invoices, the workshop treats it as a single object. Hosting is included. Certificate is included. Edits are included; you reply to an email, the change is live before lunch. There is no portal you log into. There is no plug-in to update on the second Tuesday of every month.

What you will not find in the right-hand column is, in our view, equally part of the product. We have removed the discovery call, the kickoff meeting, the audit, the strategy session, the project manager, and the "rounds of revision." These are the things that ate the original four thousand dollars and the original eleven weeks. They are not, on closer inspection, things that make your site work better.

What remains is the build itself. The bench, the keyboard, the file.

Included Per File
  • 01.Custom home page, written for your tradeincl.
  • 02.A page for each service you doincl.
  • 03.A page for each town or county you coverincl.
  • 04.Mobile-first build · under 2s on 4Gincl.
  • 05.Lead form, email + SMS alertsincl.
  • 06.Google reviews surfaced above the foldincl.
  • 07.On-page search tuning, by handincl.
  • 08.Hosting, SSL, uptime monitoringincl.
  • 09.Edits by reply emailsame day
III.
DOSSIERS · FILES OF WORK COMPLETED

From the field.

Files we are at liberty to share. Names used by permission, photographs withheld out of habit.

FILE 04101 PLUMBING
ROUND ROCK, TX
FILED 05/02
The previous site cost me four thousand dollars and took eleven weeks. Theirs took a weekend and pulls leads. I do not know what else to tell you about it.
Marisol R., owner, 12 employees
Time to live69 hr
Mobile load1.4 s
Leads, week one11
FILE 04266 HVAC
SOUTH AUSTIN, TX
FILED 05/06
Sent a list of what we do in one email on a Tuesday morning. The website arrived Friday. We booked two new jobs the next morning.
Wes T., founder, 4 employees
Time to live71 hr
Mobile load1.2 s
Leads, week one6
FILE 04388 ELECTRICAL
PFLUGERVILLE, TX
FILED 05/09
No calls. No meetings. I have never met my web guy. It is the most relaxing vendor relationship I have ever had, and the site converts.
Damon K., master electrician
Time to live67 hr
Mobile load1.3 s
Leads, week one9
IV.
RATES · FLAT, PLAIN, CANCELLABLE BY REPLY

Two standing rates.

A flat monthly fee, the same for every shop. The work is custom; the price is not.

RATE I · STANDARD

The Foundation file.

A real, working website for a working shop.

$199/mo

Flat. Hosting, SSL, edits — all in. Cancel by reply.

  • Custom home page and up to six service pages
  • Mobile-first build, sub-two-second load
  • Lead form, email and SMS alerts
  • Recent Google reviews, surfaced above the fold
  • On-page search tuning, by hand
  • Edits by reply email, same business day
Open a Foundation file →
★ Foreman's pick
RATE II · EXTENDED

The Growth file.

For the shop that's ready to be found.

$349/mo

Everything in Foundation. Plus the parts that win the search.

  • Up to twenty service-area pages, by zip code
  • Call tracking, with recording, on every page
  • Quarterly content drops, written for you
  • Google Business Profile synchronisation
  • Monthly ranking report, by email
  • Priority edits, with a two-hour service window
Open a Growth file →
STANDING TERMS · The first month is on the workshop, provided you reply "ship it" within seven days of receiving your preview. No contract. No long-term commitment. Cancellation by reply.
First month — paid by us
V.
CORRESPONDENCE · QUESTIONS PUT TO US BY OWNERS

Letters, answered.

A selection of the most-asked items, edited only for length. Each was answered by hand, by the foreman, the same day it was received.

What, in practice, do I have to do?

One email to hello@torchsites.com: your business name, the services you perform, the area you cover, and a couple of photographs if you have them. We take it from there. If something is missing, we ask by reply. Total time on you: about ten minutes.

Is it actually custom?

Custom. We do not run a template chooser. Every site is laid out, written, and structured for the shop in question. Two plumbers in the same town do not receive the same site, and we have not knowingly shipped the same page twice.

Will I have to get on a call?

No. Not one. The procedure is asynchronous throughout. Most of our shops have never spoken to us by telephone. You may call if you wish, but it is not the standing arrangement.

What is the cancellation procedure?

You reply to any of our emails with a word to that effect. Billing stops. The site remains accessible for thirty days; afterward, it is taken down. Your domain remains yours, and we will point it wherever you would like.

How can the price be so low?

Because we have removed, deliberately, every part of the customary process that costs money but does not improve the website itself: the discovery call, the kickoff session, the project manager, the rounds of revision. What remains is the work.

I already have an SEO consultant.

Then bring them. We work alongside whoever is managing your search. We do not seek to replace them; we are here to build the site they are trying to rank.

Open the file.
We start tonight.

One email to the workshop. Address it to the foreman. We answer, by hand, within the hour, on most days of the week. Your site will live before your next service call.

hello@torchsites.com → First month on the workshop. Cancel by reply.
To: The Foreman Torch & Co.
Workshop of Trade Websites
Austin, Texas
— Open seven days — ★ Posted ★